1. "Can i do a refund after i purchase the item?"
- refund is not eligible after the purchase unless with strong reason.
- refund is only applicable if we failed to provide product you choose.
- refund also applicable if we deliver a wrong item to you.
2. "How to proceed and declare a refund to your shop?"
- kindly contact us on WhatsApp by clicking here.
- please provide order details, name, item picture (if item is broken), and receipt (if we need it).
3. "How will I receive my refund payment?"
- you need to provide bank account number.
- we'll process your refund in 5 working days.