1. "Can i do a refund after i purchase the item?"

• refund is not eligible after the purchase unless with strong reason.
• refund is only applicable if we failed to provide product you choose.
• refund also applicable if we deliver a wrong item to you.

2. "How to proceed and declare a refund to your shop?"

• kindly contact us on WhatsApp by clicking here.
• please provide order details, name, item picture (if item is broken), and receipt (if we need it).

3. "How will I receive my refund payment?"

• you need to provide bank account number.
• we'll process your refund in 5 working days.