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1. "Can i do a refund after i purchase the item?"

  • refund is not eligible after the purchase unless with strong reason.
  • refund is only applicable if we failed to provide product you choose.
  • refund also applicable if we deliver a wrong item to you.


2. "How to proceed and declare a refund to your shop?"

  • kindly contact us on WhatsApp by clicking here.
  • please provide order details, name, item picture (if item is broken), and receipt (if we need it).


3. "How will I receive my refund payment?"

  • you need to provide bank account number.
  • we'll process your refund in 5 working days.
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